Attachment Issues

A user just called up for support. She had received an e-mail with an attachment, and every time she double-clicked on the Excel attachment, a spreadsheet kept popping up and getting in her way. A spreadsheet. A. Freaking. EXCEL. Spreadsheet.

It was the attachment she ‘couldn’t’ open because a spreadsheet kept getting in her way.

After explaining this to her a few times, she gave up in frustration.

Excel Issues

This one is no joke just happened to me yesterday

User: “what’s wrong with Excel? no matter what I try to print from my email prints.”
Tech: “Is it just excel files you can’t print?” (sadly I know I need to ask the question)
User: “Nope same with Word and PDF files to.”

Submitted by Justin