Something about self driving cars around lunchtime sounds off to me…..
LunchTime!
Tag: ID10T
LunchTime!
What my lusers do
this is the level of intelligence I am forced to deal with daily….
User Setup
A User called to be setup on the computer they are at and was complaining that “Program Name” wasnt working. When we asked her what the computer name she was at, she told it to us and asked if she needed to be logged in. We said yes, she then said that she needed to […]
Dr. Forgot My Password
What’s your Hacker Name?
Delayed Email
Our company had an issue with our ISP a couple weeks ago. There was a fiber cut and we lost Internet because of it. Now… Trying to be proactive, We sent an email to our users stating the Internet was down and it would affect all outside services. We listed some of the services that […]
Is It Plugged in?
User Setup on Computer
A user called, and requested to be setup on a computer that wasn’t their normal one. (This is a standard scenario at my company) I asked if they had logged in yet, and they stated NO, and that they were logged in as (Insert Random Username Here). Then the user asked if they should log […]
Attachment Issues
A user just called up for support. She had received an e-mail with an attachment, and every time she double-clicked on the Excel attachment, a spreadsheet kept popping up and getting in her way. A spreadsheet. A. Freaking. EXCEL. Spreadsheet. It was the attachment she ‘couldn’t’ open because a spreadsheet kept getting in her way. […]
Excel Issues
This one is no joke just happened to me yesterday User: “what’s wrong with Excel? no matter what I try to print from my email prints.” Tech: “Is it just excel files you can’t print?” (sadly I know I need to ask the question) User: “Nope same with Word and PDF files to.” Submitted by […]