Tag: Phone Support
User Setup
A User called to be setup on the computer they are at and was complaining that “Program Name” wasnt working. When we asked her what the computer name she was at, she told it to us and asked if she needed to be logged in. We said yes, she then said that she needed to […]
Dr. Forgot My Password
2 States of IT Pros
Excel Issues
This one is no joke just happened to me yesterday User: “what’s wrong with Excel? no matter what I try to print from my email prints.” Tech: “Is it just excel files you can’t print?” (sadly I know I need to ask the question) User: “Nope same with Word and PDF files to.” Submitted by […]
Welcome to the Internet Helpdesk
This is an older one, but still good.